Our Vision

the elevator company

We give people freedom to connect and thrive in a taller, faster, smarter world.

Our Mission

To be a world-class, customer-centric, service-oriented company.

Our Values

We respect our clients values and they respect our.


is an iconic brand with a rich history

We helped build cities, transformed how people live and work, and revolutionized architecture itself. We are continuing to lead the industry we created more than 6 years ago.

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Built on a legacy of innovation

Otis was founded in 1853 after Elisha Otis invented the elevator safety brake, giving rise to the modern city, transforming how people live and work, and revolutionizing architecture. His invention would give rise to the modern city and forever change how we live.

A more personalized experience

We put you and your passengers at the center of everything we do

Personalized contracts

Flexible service packages offer maintenance and connectivity options to suit your needs.

Custom notifications

Easily customize your communication preferences to access real-time notifications and simplified, faster reporting.

Event alerts

Event-driven alerts keep you in the loop on important updates about your building and equipment.

Capital planner

Tailored recommendations help you avoid surprises, increase product lifespans and plan for the future.